Crisis Counselling: The ABC Model

In this course, Dr. Kristi Kanel (California State University) reviews the history and theoretical models of crisis counseling, and demonstrates the ABC Model of Crisis Intervention.

About this course

In this course, Dr. Kristi Kanel (California State University, Fullerton) addresses effective approaches to a crisis. Dr. Kanel reviews the history of crisis counseling and provides a brief background of crisis theory. She also defines crisis and offers her general formula for overcoming crisis states. Then Dr. Kanel counsels 2 clients; the first client is a rape survivor, and the second is an Iraq veteran, who has just returned from war. In both sessions, Dr. Kanel demonstrates the ABC Model of Crisis Intervention which includes: “A”: Developing and maintaining rapport: including use of basic attending skills, paraphrasing, and reflection of feeling; “B”: Identifying the nature of the crisis and altering cognitions, including identifying aspects of the crisis state, medical issues, altering cognitions, and support and validation; “C”: Coping which includes resolution, referral, and support groups. A de-briefing session follows each counselling session.
Duration 1 hour
Format video
Type specialised
Price Included with Membership
Writer / Presenter Alexander Street Press

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