no script

Frequently Asked Questions

Search for answers to our most frequently asked questions below.

Categories

ACTIVE FILTERS:

What is the Mental Health Academy?

How are MHA courses delivered?

What is the difference between Membership and Credential courses?

Do I need to be a member to enrol in Credential courses?

Do courses have an assessment?

Do I need to be a member to access membership courses?

What is a Digital Badge?

How do I become an MHA member?

What courses can I access as a member?

Do I have to pay extra fees to enrol in a membership course?

Are there any pre-requirements to become a member?

Do your courses count towards my CPD/OPD?

What happens if I cancel my membership within the minimum term?

How does MHA give back to the community?

Can I use the material to train staff or colleagues?

Can I reproduce content in the newsletter?

Can I pay my membership fees via direct debit or with a cheque?

What is the cost to become an MHA member?

I'm a member. How do I enrol in a membership course?

How long do I have to complete an MHA course?

Do you issue certificates upon completion of a course?

If I logout of my account or leave the assessment page, will my answers be lost?

Can I do more than one membership course at a time?

I don't like reading off a screen. Can I print out course content?

How many questions do I need to answer correctly to complete a course?

What happens if I don't attain the minimum 80% pass rate?

Do monthly memberships have a minimum term?

Do memberships renew automatically?

I’m having trouble watching a video. What should I do?

I can't remember my login details. How do I access my account?

I received an email about a failed payment. What do I do?

How do you ensure my payment information is secure?

What happens if my account access is temporarily suspended?

I've been paying membership fees but haven't accessed courses. Can I get a refund?

Can I review courses if my membership has lapsed?

How do I get a tax invoice for my MHA payments?

news icon

Sign up to Australia’s most popular educational newsletter for mental health professionals